YES! Yes we do!
Some of our KinderMender families have received letters from Cigna stating that KinderMender no longer participates in their network. We have since reached out to Cigna representatives who have assured us that both our Urgent Care and Primary Care contracts remain active.
Representatives were unable to determine why these letters had been sent out and are currently investigating the matter. Cigna will be sending out follow-up letters to their members to confirm our continued participation.
Rest assured, KinderMender remains a full in-network Cigna provider, and no families will be billed for any charges that are due from their insurance plans. We sincerely apologize for any confusion or inconvenience this may have caused.